The following organisations provide support for anyone who is making a decision about their next steps:

1. School or college

Speak to the school or college you’re currently at, or have just left, for support.

2. Local authority

Each local authority has an information, advice and guidance (IAG) offer, delivered by qualified advisers, for all of their young people, to discuss their local/regional education, employment and training options.


Email: [email protected]

Mobile: 07827 244027

Twitter: @NlandGuidance

It is better for young people to email or text with their contact details and let an adviser get back in contact with them.

North Tyneside:

Phone: 0191 643 6965

Email: [email protected]


Facebook: @ConnexionsNT 

Twitter: @ConnexionsNT1 


Email: [email protected]

Phone (leave a voicemail): 0191 277 1944

Mobile: 07793 968884 or 07970 625644




To book an appointment with an adviser go to:

To get help to find a job go to: 

Phone: 0191 433 2785


Phone: 0191 5614084

Email: [email protected] 

Twitter: @SunderlandVoice

Instagram: @sunderlandyouthvoice_

Facebook: Sunderland Youth Voice

South Tyneside 

Phone: 0191 4246657 or 4246690

Email: [email protected] 



Phone: 03000 262 930

Website (includes online chat):

3. National Careers Service

You can also speak to a qualified adviser about your various options through the National Careers Service. They have a dedicated helpline as well as online chat facilities:  National Careers Service webchat.