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Local Growth Fund supports next phase of Newcastle Central Station transformation

The next phase of Newcastle Central Station’s multimillion pound transformation project is expected to begin in September following the appointment of North East construction company, Tolent, to lead the works.

Funded by the North East Local Enterprise Partnership’s Local Growth Fund, the second phase of the Central Gateway project will see the creation of two new pedestrian/cycle entrances at Neville Street and Central Parkway, the creation of a new concourse within the station, and the pedestrianisation of Orchard Street.

Proposals for a new ‘smart’ taxi rank at the front of the station are under review to improve access and reduce congestion in the area.

£4m from the Local Growth Fund has been awarded to Newcastle City Council to deliver the works at Newcastle Central Station, which is managed by LNER.

Andrew Moffat CBE, Chair of North East LEP investment board, said: “The Local Growth Fund is designed to improve the quality of life for people living and working in the North East LEP region by investing in major capital projects that help create jobs and boost the local economy.

“The Central Gateway project is vital in ensuring Newcastle Central Station can accommodate growing passenger numbers, and the introduction of new lines and services in the future.

“Newcastle Central Station is one of the busiest transport hubs in the North East and the latest round of works will ensure people and goods can continue to travel fast and efficiently across our region, and the country.”

Michelle Percy, Director of Place at Newcastle City Council, said: “It’s great news that after all the consultation and permissions work is finally due to start at the Central Station.

“Creating new spaces, new entrances and a taxi pick-up point will open up the station which should act as a catalyst for further development at Stephenson Quarter, Forth Yards and Quayside West.

“It’s a fine example of how the city council, the North East LEP, LNER and Network Rail are working together to improve passenger experience at this attractive and busy gateway into our region.”

Claire Ansley, Director of Customer Experience at LNER, said: “Newcastle Central Station plays an important part in the city and wider region so we at LNER are very excited that the next phase of the transformation will soon begin. The enhancements being made will help further improve the station’s accessibility to the surrounding areas and provide an even more impressive welcome to customers travelling to the city.”

Paul Rutter, Route Director for Network Rail’s East Coast Route, said: “This is a crucial scheme which will really open up Newcastle Central station and transform how passengers move through the area.

“It’s great that we can now move on to the next phase of the project and we look forward to passengers reaping the benefits once complete.”

David Thompson, regional director for Tolent, said: “We’re delighted to have won this contract that is going to bring significant benefits to all those living and working in Newcastle city centre. Having completed previous works within similar live environments such as the refurbishment of Central Station and the iconic Haymarket Hub, our experienced teams are ready to start on site and we look forward to working with all partners to deliver another fantastic project for the city.”

This first phase of the Central Gateway project saw refurbishment inside and outside the station, a new glass portico with ticket machines and cafes, enhanced public space and pavement cafes in the area surrounding the station, improved cycling facilities and better public transport links.

Phase two of the project will improve connections to areas to the south of the station, including Stephenson Quarter, Forth Yards and development areas on the quayside, helping to promote investment and growth.

The Local Growth Fund has invested more than £270m in major capital projects across all seven North East LEP local authority areas since 2015. Projects include the International Advanced Manufacturing Park (IAMP) in Sunderland and South Tyneside, The Biosphere life sciences building on Newcastle Helix, the South Shields bus and Metro Transport Interchange in South Tyneside, and The Sill: National Landscape Discovery Centre in Northumberland National Park.

This latest investment in Newcastle Central Station follows the £2.5m awarded from the Local Growth Fund towards the refurbishment of Newcastle Central Metro station in 2017.

The Local Growth Fund supports the delivery of the North East Strategic Economic Plan, which aims to grow a more productive, inclusive and sustainable North East economy and create 100,000 more and better jobs for the region.

All £270.1m from the Local Growth Fund has now been allocated in the North East LEP region, with all in-progress projects due to reach completion by 2024.

Projects supported through the Local Growth Fund help drive innovation, improve support for businesses, support economic inclusion, and either help develop skills infrastructure or enhance strategic transport sites and public transport infrastructure.

Find out more about the Local Growth Fund.

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NewcastleGateshead Quays regeneration scheme awarded £7m from government’s Getting Building Fund

NewcastleGateshead Quays – the landmark arena-led regeneration scheme on the banks of the NewcastleGateshead quayside – has been awarded £7m from government’s Getting Building Fund to support the creation of the new events destination and a new link road connecting Baltic Quarter with the A184 and Felling Bypass.

The North East Local Enterprise Partnership (North East LEP) manages the Getting Building Fund in the North East LEP area, which comprises Durham, Gateshead, Newcastle, Northumberland, North Tyneside, South Tyneside and Sunderland. The North East LEP Investment Board approved Gateshead Council’s funding application in December 2020.

Andrew Moffat CBE, Chair of the Investment Board at the North East LEP, said: “The Getting Building Fund was created to provide investment to shovel-ready infrastructure projects across the country that will help boost regional economic growth, fuel local recovery and create jobs.

“NewcastleGateshead Quays is a hugely significant project not just for Gateshead, but the North East LEP region as a whole. The £290m regeneration scheme is expected to create around 2,000 new jobs in the North East and provide a £60m annual boost to our local economy.”

£5m from the Getting Building Fund has been awarded towards the creation of a new North South link road in Baltic Quarter. The new road will connect Gateshead Quays with the A184 and Quarryfield Road, leading to the Felling Bypass and across to the Freight Depot strategic housing site. The plans also include a new Green Blue corridor, containing new landscaped walking and cycling routes, and the provision of habitats that encourage biodiversity.

A further £2m has been awarded towards critical infrastructure works around the construction of the new arena, exhibition and conference centre, hotels, multi-storey car park, and public spaces.

The planned Arena and Conference and Exhibition Centre project has previously been awarded £5m through the Local Growth Fund in 2017.

Cllr Martin Gannon, Leader, Gateshead Council said: “A lot of time, hard work and commitment has been put into producing a plan for the growth and prosperity of Gateshead and the region. These funds will be vital in achieving our ambitions for the wider Quays project and borough as a whole. We are aiming to future proof Gateshead and improve connectivity and infrastructure. This investment will go some way to realising those plans and help attract leisure and business visitors to the North East.”

The North East LEP region was awarded £47m through the Getting Building Fund with the North East Local Enterprise Partnership increasing the fund to £55m by releasing an additional £8m from the North East Investment Fund.

The 17 projects put forward for the North East LEP area are expected to create more than 4,000 construction and permanent jobs; unlock more than 19,000 sqm of commercial space; assist more than 3,000 learners; improve or construct 4.2km of roads, cycle lanes and walkways; and further strengthen the North East’s green energy sector.

The government’s £900m Getting Building Fund was announced in August 2020 as part of its package of support to kick-start the economy, create jobs and help areas facing the biggest economic challenges as a result of the coronavirus pandemic.

For more information about the Getting Building Fund, visit www.gov.uk.

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Investing in infrastructure key for North East’s economic recovery

By Darren Laybourn, Director and Regional Strategic Lead at Turner & Townsend, and North East LEP Business Growth Board member.

Manchester’s skyline is often used to illustrate how well the economy is performing in the North West. The sight of tower cranes and new buildings appearing across the city suggests a high level of confidence from inward investors, and a vibrant, growing business community.

The construction industry can be a good indicator of a region’s economic health, which is why there has been so much focus on infrastructure and building back better from the coronavirus pandemic.

During the first national lockdown, the construction sector was one of the few areas of industry able to fully continue working. Government further bolstered the sector by investing millions of pounds in supporting infrastructure projects across the UK, including here in the North East, through the Getting Building Fund.

A booming construction sector gives confidence to the business community, particularly startups and SMEs. It encourages businesses to continue to invest in staff, which is vital in helping retain skills and talent in the region.

The UK’s exit from the EU has brought about new labour regulations that if not managed correctly, may result in a shortage of skills in some areas of the country. At a time when we’re looking to recover quickly from the coronavirus pandemic, it’s important we don’t develop a regional cold spot in terms of skills and labour.

The construction industry in the UK accounts for 10% of total UK employment – approximately three million jobs.* It also supports a wider ecosystem including delivery partners, supply chains – even coffee shops that serve workers on their lunch breaks. And it doesn’t stop there. The construction industry is the catalyst for creating new jobs in the longer term too, be that through new office spaces, business parks, enterprise zones, etc.

Cities like Manchester, and Leeds have gained the confidence of investors and the business community. That’s reflected in the amount of investment in new infrastructure projects across both destinations. If we’re going to compete with that we must maintain a good base of capital projects in the region and build back from the coronavirus pandemic.

There are already some fantastic examples of regeneration in North East England. Newcastle Helix has helped grow the region’s health and life science sector by creating an environment where academia and business can collaborate and drive forward innovations in data science, urban science and life science.

In Newcastle upon Tyne, work is beginning at pace on the transformation of East Pilgrim Street. The £100m project will introduce new offices, bars, restaurants, car parks, and housing in the city centre. The first phase of the project will see the creation of a new landmark, 14-storey, Grade A office building.

Across the river in Gateshead, the £290m NewcastleGateshead Quays regeneration scheme is expected to create around 2,000 new jobs in the North East and provide a £60m annual boost to the local economy.

Projects of this scale and ambition have increased confidence in the North East, resulting in more inward investment and more job creation, which maintains and, in some cases, grows those important skills.

The focus of the North East Local Enterprise Partnership on investment and infrastructure is at the heart of the region’s Strategic Economic Plan. Moving forward, we need to continue the successful delivery of funding programmes in the North East – including the Local Growth Fund. We also need to develop a regional project pipeline and support SMEs in the North East to bid for local work.

Earlier this year the North East COVID-19 Economic Response Group – which comprises the North East LEP, CBI, North of Tyne and North East Combined Authorities, the region’s universities, with the support of industry – submitted its North East Recovery and Renewal Deal to government, asking for a £2.8bn investment to support the North East’s economic recovery from COVID-19.

Building infrastructure to lead transformation and encourage future investment is a key theme in the deal. It is this that will help the region bounce back from the coronavirus pandemic and support future growth and investment in the North East.

Darren Laybourn is Director and Regional Strategic Lead at Turner & Townsend, and a Business Growth Board member at the North East Local Enterprise Partnership

*(source: https://www.designingbuildings.co.uk/wiki/UK_construction_industry)

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South Tyneside Council awarded £3m from government to support The Glassworks office development

South Tyneside Council has been awarded £3m from government’s Getting Building Fund to support the creation of a proposed state of the art, glass-fronted riverside office building in the town.

The Glassworks – subject to planning permission – will be built on former brownfield land in the Harton Quay area of South Shields and provide 50,000 sq ft of Grade A office accommodation. It will aim to be one of the first near-net carbon zero office buildings in the North East.

The Getting Building Fund – managed in the region by the North East Local Enterprise Partnership – is part of government’s package of financial support to kick-start the economy, create jobs and help areas facing the biggest economic challenges as a result of the coronavirus pandemic.

Helen Golightly, Chief Executive of the North East LEP, said: “The Glassworks will be an important new development by South Tyneside Council and an excellent example of the type of project the region needs to help support our recovery from the coronavirus pandemic. Despite the increase in people working from home because of COVID-19, there is still demand for quality and affordable office accommodation in the region.

“The scheme will build on recent North East LEP investments in the town, including the new South Shields Transport Interchange and Nexus Learning Centre.

“The Getting Building Fund is designed to get major infrastructure projects moving quickly, so we can start to see our economy and employment rates return to pre-COVID levels.”

Spread over five storeys, The Glassworks will form part of the new living, working and cultural quarter in Harton Quay, and link to South Shields’ town centre.

Cllr Tracey Dixon, Leader of South Tyneside Council, said: “We’re delighted to have secured this funding through the Government’s Getting Building Fund.

“We hope that The Glassworks will start the transformation of a vacant site into a bustling quarter, attracting new businesses to the town and helping to generate jobs for local people.

“It would be another milestone in our ambitions for South Shields and complement the considerable investment that has already gone into this area.”

The North East LEP region was awarded £47m through the Getting Building Fund with the North East Local Enterprise Partnership increasing the fund to £55m by releasing an additional £8m from the North East Investment Fund.

The 18 projects put forward for the North East LEP area are expected to create more than 4,000 construction and permanent jobs; unlock more than 19,000 sqm of commercial space; assist more than 3,000 learners; improve or construct 4.2km of roads, cycle lanes and walkways; and further strengthen the North East’s green energy sector.

The government’s £900m Getting Building Fund was announced in August 2020 to provide investment in shovel-ready infrastructure projects across the country.

For more information about the Getting Building Fund, visit www.gov.uk.

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The benefits of open innovation

Many people don’t know what open innovation means, but ultimately, it’s just a way of working together to develop competitive advantage, says Alan Welby, director of innovation for the North East LEP.

While businesses frequently rely on their internal teams and knowledge to develop a competitive edge, open innovation can provide an exciting and beneficial alternative.

Open innovation can take lots of different forms and is often described in a variety of ways. For example, people might use the terms challenge activities or sprints but at its core, the premise is very simple. It’s a means of sharing a work context or problem within a safe wider environment so that partners, and sometimes even competitors, can help find a way forward.

It’s the idea behind Challenge North East, a new open innovation programme that we are running here at the LEP.

We are offering SMEs up to £5k grant funding between January and March 2021 to develop solutions to specific challenges caused by COVID-19, with the possibility of being in the running to win a grant of up to £40k to scale the most impactful solution in each area.

The first call in the programme is called ‘Together again: Delivering safe and engaging in-person events’ and it seeks answers to how people might be able to gather safely again indoors and outdoors, while achieving an engaging experience for those watching at home.

The second Challenge North East call is known as ‘Safe Again: Adapting home-based services’. Those who have ideas for new ways of working for those who deliver and rely on in-home services will be eligible for funding and development support.

We’re excited and hopeful about what the regional business community will come up with. The North East is a place that traditionally likes to solve problems and is entrepreneurial by its very nature.

A great example of this is the Northumbrian Water Innovation Festival where, to use their own description, they “gather some of the greatest and most innovative minds from the worlds of business, science, tech, engineering, utilities and customer services and get them to tackle real world problems together in a series of sprints.”

To achieve this, they create a trusted environment in which issues can be discussed and collaborative solutions found. The goal is for this type of approach to become mainstream.

Through Challenge North East we want to show that we are better at open innovation than elsewhere in the UK and become a hotspot for this kind of thinking and action. That needs us to create a culture in which looking outwardly to innovate is the norm, so that our organisations flourish and other businesses want to invest here.

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Funding available to support voluntary, community and social enterprise projects in the North East

A new fund is being launched by the North East Local Enterprise Partnership (North East LEP) to support voluntary, community and social enterprise (VCSE) projects in the wake of COVID-19.

A report published in May this year by Voluntary Organisations’ Network North East (VONNE) showed that the COVID-19 pandemic has had a devastating impact on the VCSE sector, with 13% of organisations surveyed at the time anticipating they might close. Across the 7,200 VCSE organisations in the North East, that could mean more than 900 closures.

Carol Botten, CEO of VONNE, and North East LEP board member, said: “As well as delivering vital services for communities across the North East, these VCSE organisations are a fundamental part of the North East economy. And we know that collaboration across all sectors, including the VCSE sector, will be key as we work together to deliver the region’s phased recovery plan which we hope will lead us towards a long-term recovery for communities and businesses in the North East.

“We hope to attract creative and collaborative applications to this fund, that engage young people, or that deliver opportunities for communities to engage in a green economic recovery. For example, the fund could support the creation of outdoor recreational spaces like small ‘pocket parks’, a community woodland, or cycle paths; or the creation of space for local enterprise in a village hall.”

Up to eight awards will be made for grants of between £50,000 and £150,000, and organisations can find out more and make an application here.

Grant awards will support either:

  • New or enhanced community facilities that support the health and economic well-being of young people, particularly those aged 16-24 and from disadvantaged backgrounds.
  • Improve, through green infrastructure projects our urban or rural environments, making connections to education, vocational learning, and employment opportunities through paid or voluntary positions.

This new local scheme complements other, national initiatives to support investment and recovery in the VCSE sector such as : the government’s recently-announced Green Recovery Challenge Fund is aimed at charities and environmental organisations to help them deliver local environmental projects, and details can be found here. And the National Lottery Community Fund is distributing government funding to support organisations to continue delivering services to people and communities affected by COVID-19 – more details are available here.

Find out more about the Capital Grant Programme for VCSE organisations here.

Notes to Editors:

The Local Growth Fund is supporting major capital investments to promote innovation, economic and skills infrastructure and sustainable transport as part of the North East Growth Deal.

The North East Local Enterprise Partnership (LEP) is a public, private, and education sector partnership that covers Durham, Gateshead, Newcastle, Northumberland, North Tyneside, South Tyneside and Sunderland local authority areas.

The £270.4m Local Growth Fund, secured as part of the North East Growth Deal, supports the North East LEP’s delivery of the Strategic Economic Plan, which aims to create 100,000 more and better jobs by 2024.

 

About the Local Growth Fund:

Local Enterprise Partnerships are playing a vital role in driving forward economic growth across the country, helping to build a country that works for everyone.

That’s why by 2021 Government will have invested over £12bn through the Local Growth Fund, allowing LEPs to use their local knowledge to get all areas of the country firing on all cylinders.

Analysis has shown that every £1 of Local Growth Fund invested could generate £4.81 in benefits.

 

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Unique new fund announced to protect IP of Health and Life Sciences businesses in the North East

A unique new fund aimed at protecting the intellectual property of high value health and life sciences businesses in the North East has been announced by the North East Local Enterprise Partnership (North East LEP).

The COVID-19 Patent Protection Scheme is a £300,000 grant fund designed to support high-value proposition (pre-commercial) health and life science businesses negatively impacted by the coronavirus crisis and at risk of losing their patents and intellectual property due to lack of funds.

The scheme has been developed in direct response to the needs and demands of businesses operating in the health and life sciences sector, many of which have not qualified for government support or local authority grants.

Katherine Forbes, Health and Life Science Programme Lead at the North East LEP, said: “For early stage innovation and research-led businesses in the health and life sciences sector, protecting and retaining intellectual property is vital for securing investment and ensuring a strong commercial footing in the future.

“If we don’t support these businesses now we risk losing significant assets, talent and skills, and our future scale-up businesses from the region, and that will damage the sector as a whole.

“The health and life sciences sector is one of four areas of strategic importance identified in the North East Strategic Economic Plan. It has a vital role to play in our economic recovery, which is why the North East COVID-19 Economic Response Group – led by the North East Local Enterprise Partnership – established the COVID-19 Patent Protection Scheme.

“This Grant Fund is unique to the North East. So far, this has not been replicated in other areas of the country. It really demonstrates the North East’s commitment to growing the health and life sciences sector, which contributes more than £1.5bn GVA to the local economy every year.”

Pre-commercial, high value proposition businesses in the North East LEP area with life science-related patent(s) are invited to apply to the fund. Grants of up to £25,000 will be awarded to cover new or essential filings and the costs of retaining patents, or annual renewal fees of patents, incurred from 9 July 2020 – 31 March 2021.

More information is available is available by clicking here. Application forms can be requested by emailing [email protected].

The North East COVID-19 Economic Response Group was established by the North East LEP at the beginning of the coronavirus pandemic to provide business resilience and ensure a collective response to the economic impact of COVID-19 on the North East economy.

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Crowdfund North East LEP: Worldbeaters

The North East Local Enterprise Partnership has partnered with Crowdfunder to make up to £5,000 in match funding available to help small businesses continue to trade through the coronavirus pandemic.

Crowdfund North East LEP allows small businesses employing no more than 10 full-time equivalent employees to secure match funding to boost their own crowdfunding efforts.

There are 45,800 eligible small businesses across the North East and many are in urgent need of financial support. The funds released by North East LEP will provide urgent relief for those businesses most in need who do not qualify for other government funding schemes. The match funding is being sourced from the North East Investment Fund and will total up to £1 million.

Below is a case study of Worldbeaters – producers of the acclaimed interactive street theatre show, Spark!, – which has benefited from Crowdfund North East LEP.

To find out more about Crowdfund North East LEP, raise funds for your business, or donate to a small business in need, please click here.

Please introduce yourself, your company, and tell us why you fundraised through Crowdfunder.

I’m Chris Maines-Beasley, a Director of Worldbeaters based in North Shields. We are producers of Spark! – an interactive street theatre show that combines drumming, movement, clowning, dazzling costumes and lots of light! We created the show in 2012 here in the North East, and it has toured the world ever since!

Arts and events have been hit as hard as any other other sector by COVID-19 and we know we have to adapt our show for the new realities ahead. Our biggest asset is our bank of self-employed performers. We depend on them as much as they depend on us, so it was crucial that we found a way to support them during this difficult time. Crowdfunding was a perfect fit as it connected us to our many fans around the world for them to directly support a show they love.

How easy was it to set up your crowdfunding campaign and apply for the North East LEP’s match funding?

It was pretty straightforward. There was minimal form filling: just all the info that any business will already have to hand.

Then came the fun part of creating our ‘message’.  We already had a lot of nice visual material that we could use and we had a real clarity of purpose in that 100% of the money raised is going directly to support our performers to rehearse and rework the show. That clear message was important. Crowdfunder provide lots of useful advice and resources on their site to help with this, and good supportive advice as the process went along.

We did not offer any tangible rewards, so we had to work hard to make the connection between the performers and potential supporters. That was really satisfying. The performers made a nice video speaking directly to supporters, and the feedback we had from those who donated was that that human connection to the ‘story’ of the performers was crucial.

What difference will the match funding from the North East LEP make?

It was absolutely essential for us and we would not have started the Crowdfunder without knowing it was available. To raise our £10,000 target on our own felt a little daunting, but knowing that the North East LEP would match half of that gave us the confidence to start.

We also know the match-funding was very important to our supporters and we made a lot of that fact that their £50 donation would actually be worth £100 to us after the North East LEP matched it. It made people feel like they were giving double and was a real win for us in getting donations.

All of the money raised is going to pay our performers for rehearsals and to adapt the show to be more COVID-ready. It’s crucial to ensure that we still have a show to offer when events resume again in the future.

Would you encourage other businesses to start their own crowdfunding campaign using Crowdfund North East LEP?

Absolutely. Go for it! It’s such a flexible type of fundraising that you really can tailor your approach to fit almost any product or need. As well as the money raised, the act of crowdfunding helped us have a focus during these difficult times and to keep our team motivated for the future.

Upon successful completion of the Crowdfunder, the money was in our account within a few days. We were able to begin our COVID-safe rehearsals and start paying our performers immediately. It feels great to be back working together again.

I really recommend that North East businesses have a go at crowdfunding in this way. It was actually a lot of fun and has helped our business and our team to adapt and be in the best shape to hit-the-ground-running again when things pick up again. Hopefully we’ll see you out on the road soon!

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Crowdfund North East LEP: Northumberland National Park Mountain Rescue Team

The North East Local Enterprise Partnership has partnered with Crowdfunder to make up to £5,000 in match funding available to help small businesses continue to trade through the coronavirus pandemic.

Crowdfund North East LEP allows small businesses employing no more than 10 full-time equivalent employees to secure match funding to boost their own crowdfunding efforts.

There are 45,800 eligible small businesses across the North East and many are in urgent need of financial support. The funds released by North East LEP will provide urgent relief for those businesses most in need who do not qualify for other government funding schemes. The match funding is being sourced from the North East Investment Fund and will total up to £1 million.

Below is a case study of Northumberland National Park Mountain Rescue Team – a voluntary emergency service that provides a search and rescue service to the area covered by Northumbria Police – that has benefited from Crowdfund North East LEP.

To find out more about Crowdfund North East LEP, raise funds for your business, or donate to a small business in need, please click here.

Please introduce yourself, your company, and tell us why you fundraised through Crowdfunder.

My name is Ninette Edwards, Fundraising Officer of the Northumberland National Park Mountain Rescue Team.

When the COVID-19 pandemic hit and we were forced into lockdown, our team’s fundraising events were all cancelled, which would have brought in £15,000 to the team to cover our core operating costs. The crowdfunding campaign was the perfect opportunity to tell everyone how the pandemic had hit the team and to raise vital funds.

How easy was it to set up your crowdfunding campaign and apply for the North East LEP’s match funding?

It was very straightforward to set up the crowdfunding campaign. Getting the right message out to potential supporters took some thought though, and I had never attempted a video message, which was a learning experience!

Crowdfunder told us that we were eligible for match funding through the North East LEP, and it was very easy to complete the extra form to apply for this. Having the targets of 25% and 75% to reach and receive the match funding kept the momentum of the campaign going, and gave us a huge boost.

What difference will the match funding from the North East LEP make?

With such a shortfall in our funding this year, the match funding will allow the Northumberland National Park Mountain Rescue Team to stay on top of the core operating costs that allow the team to remain on call 24 hours a day, 7 days a week, without cutting costs.

Would you encourage other businesses to start their own crowdfunding campaign using Crowdfund North East LEP?

Absolutely. The publicity for the team through the campaign really got the message across about the service we provide and how much financial support we need. We are a volunteer organisation and have to raise every penny ourselves to provide our life-saving service.